Cookie Policy

Last updated: 18/08/2026

Orthocore("we," "us," "our") uses cookies and similar tracking technologies on our website https://shop.orthocoreveterinary.com (the "Site"). This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.

This Cookie Policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your device by the websites you visit.
They are widely used to make websites function efficiently and to provide
reporting information. Cookies do not contain viruses and cannot damage your
device.

2. Types of Cookies We Use

We use the following categories of cookies:

a) Strictly Necessary Cookies
- These cookies are essential for the website to function and cannot be
switched off. They are usually set in response to your actions, such as
setting privacy preferences, logging in, or filling in forms.
- You can set your browser to block or alert you about these cookies, but
some parts of the Site will not work without them.
- Examples: session cookies, shopping cart cookies, security cookies

b) Performance & Analytics Cookies
- These cookies allow us to count visits and traffic sources so we can
measure and improve site performance. They help us know which pages are
most and least popular and see how visitors move around the Site.
- We use: Shopify Analytics
- These cookies are set only after you provide consent.

c) Functionality Cookies
- These cookies enable enhanced functionality and personalization, such
as remembering your language preference, region, or items in your
shopping cart.
- These cookies are set only after you provide consent.

d) Targeting & Advertising Cookies
- These cookies may be set on our Site by our advertising partners to
build a profile of your interests and show you relevant advertisements
on other sites.
- We use: Facebook Pixel, Google Ads, TikTok Pixel
- These cookies are set only after you provide consent.

3. Third-Party Cookies

In addition to our own cookies, we may use cookies from the following
third-party services. Each third party has its own cookie and privacy policy:

| Third Party | Purpose | Cookie Examples |
|---------------------|--------------------------------|--------------------------|
| Shopify | E-commerce platform operation | _shopify_y, _shopify_s |
| Google Analytics | Website traffic analysis | _ga, _gid, _gat |
| Facebook/Meta | Ad targeting & conversion | _fbp, fr |
| TikTok | Ad targeting & conversion | ttp, tt_sessionId |
| Stripe/PayPal | Payment processing | session-specific cookies |
| Klaviyo/Mailchimp | Email marketing & tracking | _kla_id, __stripe_mid |

4. Your Cookie Choices

a) Cookie Consent Banner
- When you first visit our Site, you will see a cookie consent banner.
- You can choose to "Accept All" cookies, "Reject All" non-essential
cookies, or manage your preferences individually.
- You can change your consent settings at any time by clicking the
"Cookie Preferences" link in the website footer.

b) Browser Controls
- Most web browsers allow you to control cookies through their settings.
- You can usually block, delete, or disable cookies.
- Note: Blocking strictly necessary cookies may prevent the Site from
functioning properly.
- For browser-specific instructions:
- Chrome: Settings → Privacy and security → Cookies
- Safari: Preferences → Privacy → Cookies
- Firefox: Preferences → Privacy & Security → Cookies
- Edge: Settings → Cookies and site permissions

c) Opt-Out Links
- You can opt out of interest-based advertising from the following
third-party networks:
- Digital Advertising Alliance: optout.aboutads.info
- Network Advertising Initiative: optout.networkadvertising.org
- Facebook: www.facebook.com/settings/?tab=ads
- Google: adssettings.google.com

5. Cookie Retention Periods

| Cookie Category | Retention Period |
|------------------------------|--------------------------------|
| Strictly necessary | Session (deleted on browser close) |
| Performance & analytics | up to 24 months |
| Functionality | up to 12 months |
| Targeting & advertising | up to 13 months |

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in
technology, regulation, or our business practices. The "Last updated" date
at the top of this page indicates when the Policy was last revised.

7. Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: info@orthocorevet.com
Company Name: Suzhou Orthocore Medical Science And Technology Co., Ltd.
Address: Z1913, Guotai Xintiandi, No.19 Renmin East Road, Zhangjiagang, Suzhou City, Jiangsu Province