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Terms of Service

Last updated: 18/08/2026

Welcome to Orthocorevet ("we," "us," "our"). By accessing and using our
website at https://shop.orthocoreveterinary.com (the "Site"), you agree to be bound by these
Terms of Service ("Terms"). If you do not agree to these Terms, please do not
use our Site.

1. Eligibility

By using our Site, you represent and warrant that:
- You are at least 18 years of age (or the age of majority in your
  jurisdiction).
- You have the legal capacity to enter into binding contracts.
- If you are using the Site on behalf of a company, you have the authority
  to bind that company to these Terms.

2. Products & Pricing

- All products are subject to availability. We reserve the right to limit
  quantities or refuse any order.
- Prices are displayed in USD and are subject to change without notice.
- We make every effort to display product colors and images accurately, but
  we cannot guarantee that your device's display will match the actual
  product.
- In the event of a pricing error, we reserve the right to cancel your order
  and offer a full refund.
- For international orders: Prices do not include import duties, taxes, or
  customs fees, which are the buyer's responsibility.

3. Orders & Payment

- When you place an order, you will receive an order confirmation email.
  This email does not constitute acceptance of your order — acceptance
  occurs when we dispatch the product.
- We reserve the right to refuse or cancel any order at our discretion,
  including orders that appear fraudulent or violate these Terms.
- We accept the following payment methods: credit/debit cards, PayPal,etc.
- Payment is processed securely through our payment gateway provider.
  We do not store your credit card information.

4. Accounts

- You may need to create an account to use certain features of our Site.
- You are responsible for maintaining the confidentiality of your account
  credentials and for all activities under your account.
- You agree to provide accurate and complete information when creating
  your account.
- We reserve the right to suspend or terminate accounts that violate
  these Terms.

5. Intellectual Property

- All content on this Site, including text, graphics, logos, images,
  and software, is the property of Orthocorevet or its content
  suppliers and is protected by China and international copyright laws.
- You may not reproduce, distribute, modify, or otherwise use any content
  from this Site without our prior written consent.

6. User Conduct

You agree not to:
- Use the Site for any unlawful purpose.
- Attempt to gain unauthorized access to any part of the Site.
- Interfere with the proper functioning of the Site.
- Use any robot, spider, or other automated device to access the Site.
- Submit false or misleading information.
- Engage in fraudulent or deceptive practices.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible
for the content, privacy policies, or practices of third-party sites. We
encourage you to review the policies of any third-party sites you visit.

8. Disclaimer of Warranties

- This Site and all products are provided "as is" and "as available" without
  warranties of any kind, either express or implied.
- We do not warrant that the Site will be uninterrupted, error-free, or
  free of viruses or other harmful components.
- Product descriptions, specifications, and images are provided for
  informational purposes only and may contain errors or inaccuracies.

9. Limitation of Liability

To the fullest extent permitted by law, Orthocorevet and its affiliates
shall not be liable for any direct, indirect, incidental, consequential,
special, or punitive damages arising from:
- Your use of or inability to use the Site or products.
- Any unauthorized access to or use of your information.
- Any product defects or failures.
- Any third-party conduct or content.

Our total liability for any claim shall not exceed the amount you paid for
the product(s) giving rise to the claim.

10. Indemnification

You agree to indemnify and hold harmless Orthocorevet, its officers,
directors, employees, and agents from any claims, damages, liabilities,
costs, and expenses (including attorney's fees) arising from your use of
the Site, your violation of these Terms, or your infringement of any
third-party rights.

11. Governing Law & Dispute Resolution

- These Terms shall be governed by and construed in accordance with the
  laws of UK, without regard to conflict of law principles.
- Any dispute arising from these Terms or your use of the Site shall first
  be attempted to be resolved through good-faith negotiation.
- If the dispute cannot be resolved through negotiation, it shall be submitted to UK.

12. Returns & Refunds

Please refer to our separate Refund & Return Policy for details on returns, exchanges, and refunds.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be
effective immediately upon posting to this page. Your continued use of the
Site after changes constitutes acceptance of the updated Terms.

14. Contact Us

If you have any questions about these Terms, please contact us at:

Email: info@orthocorevet.com